Enterprise Units 1-5, Harwood Road, Littlehampton, West Sussex, BN17 7AT
Frequently Asked Questions
General Questions
Why choose Sussex Eco Solutions?
Sussex Eco Solutions is a family-owned business specialising in fireplaces, electric fires, gas fires, wood burning stoves, bioethanol fires, and outdoor heating solutions. We offer expert advice, professional installation, and a welcoming showroom where you can experience our products in person.
Where is your showroom located?
Our showroom is located in Littlehampton, West Sussex, where you can view a wide range of working displays and speak with our experienced team about your project.
Do I need an appointment to visit the showroom?
Appointments are not always necessary, but we recommend contacting us in advance if you'd like dedicated time with one of our fireplace specialists or have a specific project you'd like to discuss.
Which areas do you cover?
We supply and install fireplaces, stoves, and fires across West Sussex and East Sussex, including Worthing, Brighton, Chichester, Littlehampton, Arundel, Shoreham, Lancing, Bognor Regis, and surrounding areas.
Wood Burning Stove FAQs
Are wood burning stoves still a good choice?
Modern wood burning stoves offer excellent heating efficiency, timeless style, and a unique atmosphere that many homeowners love. Today's clean-burn models are significantly more efficient and environmentally friendly than older stoves.
Do I need a chimney for a wood burning stove?
Not necessarily. Many wood burning stoves can be installed using a twin-wall flue system where a traditional chimney is not available.
How often should a chimney be swept?
Most wood burning stove owners should have their chimney swept at least once per year, although more frequent sweeping may be recommended depending on usage.
What is a DEFRA-approved stove?
DEFRA-approved stoves are designed to burn fuel more cleanly and efficiently and can be used in smoke control areas when operated correctly.
Electric Fire FAQs
Are modern electric fires realistic?
Yes. Modern electric fires use advanced LED, 3D, and holographic flame technology to create highly realistic flame effects that closely resemble a real fire. Many models can also be operated with the flame effect only, allowing you to enjoy the ambience year-round.
Can electric fires be installed in a media wall?
Absolutely. Many of our electric fires are designed specifically for media wall installations and create a stunning focal point within contemporary living spaces.
Do electric fires produce heat?
Most electric fires offer adjustable heat settings while also allowing the flame effect to be used independently when no heat is required.
Are electric fires energy efficient?
Electric fires are highly efficient because virtually all the electricity used is converted directly into heat within the room.
Gas Fire FAQs
Are gas fires efficient?
Modern gas fires offer excellent efficiency, controllable heat output, and the convenience of instant warmth at the touch of a button.
Do gas fires need servicing?
Yes. Gas fires should be serviced annually by a Gas Safe registered engineer to ensure safe and efficient operation.
Can I replace an old gas fire with a new model?
In most cases, yes. Our team can assess your existing fireplace and recommend suitable replacement options.
Bioethanol Fire FAQs
What is a bioethanol fire?
A bioethanol fire is a real-flame fireplace that burns clean-burning bioethanol fuel made from renewable plant-based sources. It offers the ambience of a genuine fire without the need for a chimney, flue, or gas connection.
Do bioethanol fires need a chimney or flue?
No. Bioethanol fires are completely ventless, meaning they do not require a chimney, flue, or external ventilation. This makes them a flexible option for modern homes, apartments, extensions, and spaces where a traditional fireplace isn't possible.
Do bioethanol fires produce heat?
Yes. Bioethanol fires generate real heat as well as a beautiful natural flame. While they are often chosen for their aesthetic appeal, they can also help create a warm and comfortable atmosphere in your living space.
Why choose a bioethanol fire?
Bioethanol fires combine contemporary design with the beauty of a real flame. They're easy to install, require minimal maintenance, and create a stylish focal point without the installation requirements of a wood burning stove or gas fire. They're ideal for homeowners looking to add warmth, ambience, and modern elegance to their home.
Lifestyle & Design FAQs
How do I choose the right fire for my home?
The best fire depends on your home's layout, existing chimney or flue arrangements, heating requirements, and personal style. Our showroom team can guide you through the options and help you find the perfect fit.
Can a fireplace increase the value of my home?
The best fire depends on your home's layout, existing chimney or flue arrangements, heating requirements, and personal style. Our showroom team can guide you through the options and help you find the perfect fit.
Why is a fireplace considered the heart of a home?
A fireplace naturally creates a focal point where people gather, relax, and spend time together. Whether indoors or outdoors, it helps create an atmosphere of warmth, comfort, and connection.
Can I use my fire throughout the year?
Yes. Many electric and bioethanol fires can be enjoyed for ambience without heat, while outdoor fires create inviting spaces for entertaining across multiple seasons.