Last Updated: June 2026
 

Welcome to Sussex Eco Solutions. By accessing and using this website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.
 

About Us

This website is operated by Sussex Eco Solutions.

Our website provides information about our products, services, showroom, and expertise relating to fireplaces, stoves, fires, outdoor heating solutions, and associated products.
 

Website Use

You may use this website for lawful purposes only. You must not use this website:

• In any way that breaches applicable laws or regulations.

• To transmit or distribute harmful, malicious, or unlawful content.

• To attempt unauthorised access to any part of the website, server, or connected systems.

• To interfere with the security or operation of the website.

We reserve the right to restrict or terminate access to the website if these terms are breached.
 

Product Information

We make every effort to ensure that information, specifications, images, and descriptions displayed on our website are accurate and up to date.

However:

• Product specifications may change without notice.

• Colours and finishes may vary depending on screen settings.

• Product images are for illustrative purposes only.

• Availability of products may vary.

Nothing on this website constitutes a binding offer to sell goods or services.
 

Quotations and Pricing

Any quotations provided by Sussex Eco Solutions are subject to site survey, product availability, and confirmation of installation requirements.
 

Prices displayed on the website may be changed without notice and should not be considered a guaranteed quotation.
 

Online Sales

All products purchased through our website are supplied on a supply-only basis. Installation is not included with any online purchase.
 

If you require installation, this must be arranged by purchasing an installation package directly through our showroom. Online orders cannot be converted into installation orders after purchase, and packaged installation deals are available in-store only.
 

Installation Services

Installation services are available only as part of an installation package purchased directly through our showroom and are not included with any online purchase.
 

Where installation services are provided, additional terms and conditions may apply.
 

Installation dates are subject to product availability, successful site survey (where required), site readiness, and circumstances beyond our reasonable control.
 

Customers are responsible for ensuring that safe and suitable access to the property is available for the installation team and that the installation area is prepared in accordance with any pre-installation guidance provided by Sussex Eco Solutions.
 

Intellectual Property

All content on this website, including text, graphics, logos, photographs, videos, and designs, is the property of Sussex Eco Solutions or its licensors and is protected by copyright and intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit any content from this website without prior written permission.
 

Links to Third-Party Websites

This website may contain links to third-party websites for your convenience.

We do not control or endorse these websites and accept no responsibility for their content, accuracy, or privacy practices.
 

Limitation of Liability

While we take reasonable care to ensure the accuracy of information on this website, Sussex Eco Solutions makes no warranties or representations regarding its completeness, accuracy, reliability, or suitability.

To the fullest extent permitted by law, Sussex Eco Solutions shall not be liable for any direct, indirect, incidental, or consequential loss arising from the use of this website or reliance on information contained within it.

Nothing in these Terms and Conditions excludes liability for death, personal injury, fraud, or any liability that cannot be excluded under applicable law.
 

Privacy

Your use of this website is also governed by our Privacy Policy and Cookie Policy.
 

Changes to These Terms

We reserve the right to update these Terms and Conditions at any time without prior notice.

Any changes will be posted on this page and will take effect immediately upon publication.
 

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
 

Contact Us

If you have any questions regarding these Terms and Conditions, please contact Sussex Eco Solutions through the contact details provided on this website.